Articles included in your shipment:
The I REMEMBER BRACELET
The I REMEMBER BRACELET screwdriver and screw fasteners
The I REMEMBER BRACELET signature box
The I REMEMBER BRACELET Mission Statement/Limited Warranty/Wear and Care
Kindly note that I Remember & Company LLC does not accept refunds or exchanges on any I REMEMBER BRACELET once engraved.
Bracelets are delivered in the packaging pictured on our website in our I REMEMBER BRACELET signature box.
Articles are accepted for returns if received in an unworn, undamaged, and resaleable condition in the original packaging within 30 days, accompanied by a sales receipt. Insurance and shipping cost of any returned purchases are the responsibility of the customer unless the purchase proves to be damaged by circumstances beyond the control of the customer and the I Remember & Company LLC, who will refund the purchaser when the nature of the damages are evidentially proven and settled. The I Remember & Company LLC reserve the right to examine any returned bracelet to ascertain the nature of any damages claimed. I Remember & Company LLC will refund the purchaser within 5-10 days of receipt.
Insurance and shipping costs of any returns for a full refund is the responsibility of the customer if not satisfied with their purchase. It is essential that any customer returning a purchase for this reason get a shipping and insurance receipt from the courier of their choice with a tracking number as proof of the return. Please do not drop off the return package into any shipping container or at any courier office without a getting a shipping and insurance receipt. To do so will void any insurance coverage. In such cases, I Remember & Company LLC will not be responsible for any losses incurred.
You may also take the bracelet to be returned by making an appointment to visit our corporate showroom located at 580 Fifth Ave, Suite 415 New York, NY 10036. You may call the showroom at 212-840-3820 to setup an appointment.
Articles are accepted for company credit or exchange if received in an unworn and resalable condition in the original packaging within 30 days, accompanied by a sales receipt as a onetime exchange.
I Remember & Company LLC offers complimentary shipping on any bracelet exchanged as a onetime courtesy. Beyond this condition, insurance and shipping costs are the responsibility of the customer.
A copy of the I Remember & Company LLC Limited Warranty and the Terms & Conditions for the I REMEMBER BRACELET may also be found on our Site.