Refunds & Exchanges

Articles included in your shipment:

• The I REMEMBER AGAINST GENOCIDE^® collection

• The I REMEMBER AGAINST GENOCIDE^® signature box

• The I REMEMBER AGAINST GENOCIDE^® Limited Warranty/Wear and Care

Kindly note that I Remember & Company LLC does not accept refunds or exchanges on any of the collection once engraved.

The collection is delivered in the packaging pictured on our website in our I REMEMBER AGAINST GENOCIDE signature box.

Refunds

Articles are accepted for returns if received in an unworn, undamaged, and resalable condition in the original packaging within 30 days, accompanied by a sales receipt. Please email us at contact@iremembercollection.com or contact Customer Service at 212-840-3820.

Insurance and shipping cost of any returned purchases are the responsibility of the customer unless the purchase proves to be damaged by circumstances beyond the control of the customer and the I Remember & Company LLC who will refund the purchaser when the nature of the damages are proven and settled. The I Remember & Company LLC reserve the right to examine any return to ascertain the nature of any damages claimed.I Remember & Company LLC will refund the purchaser within 5-10 days of receipt.

Insurance and shipping costs of any returns for a full refund is the responsibility of the customer if not satisfied with their purchase. It is essential that any customer returning a purchase for this reason get a shipping and insurance receipt from the courier of their choice with a tracking number as proof of the return.  Please do not drop off the return package into any shipping container or at any courier office without a getting a shipping and insurance receipt. To do so will void any insurance coverage.  In such cases, I Remember & Company LLC will not be responsible for any losses incurred. 

Exchanges:

Articles are accepted for company credit or exchange if received in an unworn and resalable condition in the original packaging within 30 days, accompanied by a sales receipt as a onetime exchange.

Insurance and shipping costs are the responsibility of the customer.

A copy of the I Remember & Company LLC Limited Warranty and the Terms & Conditions may also be found on our site.